Shipping Delays Due To CoronaVirus Outbreak

The recent outbreak of new Coronavirus in China has affected some regional logistics capabilities and supply chain production from our suppliers. Temporarily products cannot be transported normally. As things are returning to now, we will ship products as soon as possible. Thank you very much for your understanding.

“Please note that there’s no evidence indicating packages or their contents carry any risks of virus. If you do not want to receive the order any more, you can request to cancel it on order detail page. As for the unexpected Coronavirus outbreak in China, please refer to the official announcement of WHO and other authorities. And we are paying close attention to the situation and will cooperate with WHO and relevant authorities.”

Most asked questions and our answers:

Can I get a full refund if I’d like to cancel my order?
If your order is Not Shipped yet: “- Yes, your order can be canceled and a full refund to your original method of payment will be processed.”
When your items are shipped: ” – Your order has already been shipped. You can track it here ”

Is it safe to receive packages from China?
“The health and safety of our customers and our staff is of utmost importance to us. According to the US Center for Disease Control & Prevention (US CDC), corona viruses have low survivability. The risk of the virus spread from products or packages shipped over a period of days/weeks is very low.

Leave a comment